2026-10-15 08:45 UTC · xai/privacy · live page
Summary by fallback. It may be wrong; the diff below is what actually changed. Raw: 62ade927b7-xai-privacy.diff · commit 62ade927b7
diff --git a/snapshots/xai/privacy.md b/snapshots/xai/privacy.mdindex 166de80..2c590b6 100644--- a/snapshots/xai/privacy.md+++ b/snapshots/xai/privacy.md@@ -1,26 +1,25 @@ <!-- fineprint snapshot: xai/privacy | source: https://x.ai/legal/privacy-policy --> -Effective: August 24, 2026 (previous version)+Last Updated: October 11, 2026 (previous version) -At SpaceXAI LLC ("SpaceXAI", "our", "us" or "we"), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. Our Privacy Policy outlines how we collect, use, and disclose your personal information when you use our websites and applications (the Grok mobile app (iOS or Android) or the Grok.com website), and other SpaceXAI services (our "Service"). It also describes your privacy rights.+At SpaceXAI LLC ("SpaceXSI", "our", "us" or "we"), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. Our Privacy Policy outlines how we collect, use, and disclose your personal information when you use our websites and applications (the Grok mobile app (iOS or Android) or the Grok.com website), and other SpaceXSI services (our "Service"). It also describes your privacy rights. -This Privacy Policy does not apply to data that we process on behalf of customers of our business offerings, such as the SpaceXAI API, or to any employment-related personal information processed in consideration of employment with SpaceXAI. This Privacy Policy also does not apply if you access our Service through a third-party's service. In that case, the third-party's privacy policy would apply. For example, your use of X (previously Twitter), including use of Grok on the X platform, is governed by the X Privacy Policy and X Terms, not this SpaceXAI Privacy Policy.+This Privacy Policy does not apply to data that we process on behalf of customers of our business offerings, such as the SpaceXSI API, or to any employment-related personal information processed in consideration of employment with SpaceXSI. This Privacy Policy also does not apply if you access our Service through a third-party's service. In that case, the third-party's privacy policy would apply. For example, your use of X (previously Twitter), including use of Grok on the X platform, is governed by the X Privacy Policy and X Terms, not this SpaceXSI Privacy Policy. -For individuals in the European Economic Area, United Kingdom, and Switzerland (collectively, "Europe"), for Europe-specific additional information not already discussed on this page, please see SpaceXAI's Europe Privacy Policy Addendum.+For individuals in the European Economic Area, United Kingdom, and Switzerland (collectively, "Europe"), for Europe-specific additional information not already discussed on this page, please see SpaceXSI's Europe Privacy Policy Addendum. -SpaceXAI is a US-based company working on building artificial intelligence tools to accelerate human scientific discovery. We are guided by our mission to advance our collective understanding of the universe. As part of our mission, we have developed "Grok," a conversational generative AI powered by SpaceXAI's large language models. More information about SpaceXAI's development and training of Grok and data controls is available in our Consumer FAQs, Enterprise FAQs, and SpaceXAI website. Please note that SpaceXAI is a separate company from X Corp. ("X", previously Twitter).--We ask that you do NOT include personal information in your prompts and inputs into our Service; however, we cannot control what you provide to us.+SpaceXSI is a US-based company working on building artificial intelligence tools to accelerate human scientific discovery. We are guided by our mission to advance our collective understanding of the universe. As part of our mission, we have developed "Grok," a conversational generative AI powered by SpaceXSI's large language models. More information about SpaceXSI's development and training of Grok and data controls is available in our Consumer FAQs, Enterprise FAQs, and SpaceXSI website. Please note that SpaceXSI is a separate company from X Corp. ("X", previously Twitter). We may collect personal information from you and about you. Some examples of the information we may collect, how we may collect it, how we may use it, and how we may disclose it are described below. -- Account Data: If you create an account with us, we collect your name, contact information, account credentials, and date of birth. Also, to access certain features of the Service, we will collect your date of birth before you may proceed. If you log into our Service using a third-party service, such as X, Google, or Apple, that third-party will send your information to us at your direction. For example, if you use your existing X credentials to log into a SpaceXAI mobile app or website, you may choose to direct X to share the following information with us: your X public profile (including profile image), X username, numeric X ID, your date of birth, whether you are subscribed to X Premium, and your Grok on X conversation history.+- Account Data: If you create an account with us, we collect your name, contact information, account credentials, and date of birth. Also, to access certain features of the Service, we will collect your date of birth before you may proceed. If you log into our Service using a third-party service, such as X, Google, or Apple, that third-party will send your information to us at your direction. For example, if you use your existing X credentials to log into a SpaceXSI mobile app or website, you may choose to direct X to share the following information with us: your X public profile (including profile image), X username, numeric X ID, your date of birth, whether you are subscribed to X Premium, and your Grok on X conversation history. - How we may collect it: Directly from you or from a third-party (ex., X, Google, or Apple). - How we may use it: To provide, analyze, and maintain our Service; to provide support and assistance in relation to our Service; to develop and improve our Service and to conduct research; to communicate with you; to ensure the security and integrity of our Service; for legal purposes. - How we may disclose it: To our contracted service providers; in connection with business transfers, for legal purposes; to our related companies; and to third-parties with which you interact or share information.-- Payment Data: Where payment is required to access the Service (ex., if you are paying for a subscription), we may have a third-party process payment information, such as payment card information, and details regarding your transactions for us.+- Payment Data: Where payment is required to access the Service (ex., if you are paying for a subscription), or is otherwise used to make a purchase, we may, or a third-party may, have a third-party process payment information, such as payment card information, and details regarding your transactions for us. - How we may collect it: Through a third-party processor (ex., Apple App Store, Google Play Store, or Stripe). - How we may use it: To provide, analyze, and maintain our Service; to provide support and assistance in relation to our Service; to ensure the security and integrity of our Service; for legal purposes. - How we may disclose it: To our contracted service providers; in connection with business transfers, and for legal purposes.+ - We cannot control what you provide us. You are responsible for all actions, including providing payment information and other actions, as if you had taken them yourself. - Communication Data: If you communicate with us, such as by email, by our webpages, or on social media sites, we may collect personal information that you submit to us including your name, user name, email address, any other information you voluntarily choose to provide us, and the contents of messages you send. - How we may collect it: Directly from you.@@ -63,7 +62,7 @@ We may collect personal information from you and about you. Some examples of the For details about our use of cookies, please read our Cookie Policy. -- Google Apps Using Google OAuth: For users who opt to connect to Google Apps via Google OAuth, SpaceXAI shall not use any Google Apps content for any of its internal AI or other training purposes (such as training its machine learning models), including developing new products or services based on such content.+- Google Apps Using Google OAuth: For users who opt to connect to Google Apps via Google OAuth, SpaceXSI shall not use any Google Apps content for any of its internal AI or other training purposes (such as training its machine learning models), including developing new products or services based on such content. -We do not aim to collect sensitive personal information (ex., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric scans, criminal background, or trade union membership) and ask that you do not provide us with any such information. In addition, in relation to Grok's training, SpaceXAI does not process training data for the purposes of inferring or deriving any sensitive or special category data about individuals, and we do not actively seek out data sources that include sensitive or special category data, nor is any uploaded image used for identification purposes.+We do not aim to collect sensitive personal information (ex., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometric scans, criminal background, or trade union membership) and ask that you do not provide us with any such information. In addition, in relation to Grok's training, SpaceXSI does not process training data for the purposes of inferring or deriving any sensitive or special category data about individuals, and we do not actively seek out data sources that include sensitive or special category data, nor is any uploaded image used for identification purposes. We may use your personal information for a variety of purposes. Below, you will find examples and additional information regarding how we may use your personal information.@@ -74,5 +73,5 @@ We may use your personal information for a variety of purposes. Below, you will - To communicate with you: For example, to send you information about our Service, events, or changes to the Service. This may include sending you non-promotional emails, such as emails about your Grok access, legally required notices, or our ongoing business relations. - To ensure the security and integrity of our Service: For example, to protect the security of our Services and to detect and prevent fraud, unauthorized use, unlawful activity, and other misuses of our Service.-- For legal purposes: For example, to comply with our legal obligations and to protect the rights, privacy, safety, or property of our users, SpaceXAI, or third-parties. This may include detecting what country you are located in so we can comply with relevant legal obligations.+- For legal purposes: For example, to comply with our legal obligations and to protect the rights, privacy, safety, or property of our users, SpaceXSI, or third-parties. This may include detecting what country you are located in so we can comply with relevant legal obligations. We may aggregate, pseudoanonymize, or de-identify your information so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Service is being used, to improve and add features to them, and to conduct research. We will maintain and use pseudoanonymized or de-identified information in pseudoanonymized or de-identified form and will not attempt to reidentify the information, unless required by law.@@ -82,5 +81,5 @@ We may disclose your personal information to others. Below, you will find exampl - To our contracted service providers: To assist in providing the Service to you or performing business operations, we provide your personal information to service providers including providers of hosting, cloud, analytics, content delivery, support and safety monitoring, payment and transaction, and other technology services, for the purposes described above. - In connection with business transfers: In connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company. If required by applicable laws, we will use reasonable efforts to notify you of any transfer of personal information to an unaffiliated third-party.-- For legal purposes: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of SpaceXAI and our agents, customers, and others, including to enforce our agreements, policies, and terms of service, (iii) to protect against legal liability, or (iv) to protect the personal safety of SpaceXAI, its customers, or any person.+- For legal purposes: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of SpaceXSI and our agents, customers, and others, including to enforce our agreements, policies, and terms of service, (iii) to protect against legal liability, or (iv) to protect the personal safety of SpaceXSI, its customers, or any person. - To our related companies: To our related companies to the extent such sharing is necessary to fulfill a request you have submitted via our Service or for customer management, customer support, technical operations, or the purposes described above. - To third-parties with which you interact or share information: Certain features may allow you to share information with third-parties, such as through the X platform. Information you share with third-parties is governed by that third-party's terms and policies.@@ -93,7 +92,7 @@ We retain your personal information where we have an ongoing legitimate business - For litigation, regulatory or other legal matters (e.g., we would retain your information if there was an ongoing legal claim and the information was relevant to the claim). -The length of time we retain data may depend on the features or settings you use. For example, when Private Chat is turned on, conversations will not appear in your conversation history and your conversations will be deleted from SpaceXAI systems within 30 days unless it is necessary that they be kept longer for legal, compliance, or safety purposes. Further, if you choose to delete any or all of your conversations or if you choose to delete your account, we will delete the data within 30 days unless it is necessary to retain the data for legal, compliance, or safety purposes.+The length of time we retain data may depend on the features or settings you use. For example, when Private Chat is turned on, conversations will not appear in your conversation history and your conversations will be deleted from SpaceXSI systems within 30 days unless it is necessary that they be kept longer for legal, compliance, or safety purposes. Further, if you choose to delete any or all of your conversations or if you choose to delete your account, we will delete the data within 30 days unless it is necessary to retain the data for legal, compliance, or safety purposes. -SpaceXAI implements commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measure or method of data transmission over the internet is 100% secure. In addition, you are solely responsible for protecting your log-in and password, limiting access to your devices, and signing out of websites and accounts after your sessions.+SpaceXSI implements commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measure or method of data transmission over the internet is 100% secure. In addition, you are solely responsible for protecting your log-in and password, limiting access to your devices, and signing out of websites and accounts after your sessions. Our Service may contain links to external websites or social media platforms that are not operated by us. Third-party websites and services have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to them.@@ -101,5 +100,5 @@ Our Service may contain links to external websites or social media platforms tha As noted in the Terms of Service, our Service is not directed at children or minors under the age of 13 and we do not knowingly collect any personal information from them. While we have taken measures to limit undesirable training data and outputs, Grok could produce output that is not appropriate for all ages. Parents of teenagers between the ages of 13 and 17 years old must agree to the Terms of Service and are urged to exercise care in monitoring the use of this Service by their teenagers. Depending on how a user interacts with the Service, including which modes the user purposely selects, the Service may have content such as some suggestive dialogue, coarse language, crude humor, sexual situations, or violence. If you are a child under the age of 13, please do not attempt to register for or otherwise use our Service. Please contact us here if you are aware that we may have inadvertently collected personal information from a child under the age of 13. -Depending on where you are located and subject to applicable legal exceptions, you may have certain rights in relation to your personal information. For information on the privacy rights that may be available to you under European privacy laws, please review SpaceXAI's Europe Privacy Policy Addendum.+Depending on where you are located and subject to applicable legal exceptions, you may have certain rights in relation to your personal information. For information on the privacy rights that may be available to you under European privacy laws, please review SpaceXSI's Europe Privacy Policy Addendum. - You may have the right to request to access, correct, update or delete your personal information, subject to certain applicable legal exceptions. Please note that we cannot guarantee the factual accuracy of Output from our models. If Output contains factually inaccurate personal information relating to you, you can submit a correction request and we will make reasonable efforts to correct this information — but due to the technical complexity of our models, it may not be feasible for us to do so.@@ -109,5 +108,5 @@ Depending on where you are located and subject to applicable legal exceptions, y - The right to appeal a decision we make about your rights request. -Exercising your rights: Some of these rights may be exercised in the SpaceXAI Service but for others you will need to submit a request at https://x.ai/privacy-portal/ and include your full legal name, email address, and city, state/province, and country of residence. Once you have submitted your request, we will respond within the time frame permitted by applicable privacy laws.+Exercising your rights: Some of these rights may be exercised in the SpaceXSI Service but for others you will need to submit a request at https://x.ai/privacy-portal/ and include your full legal name, email address, and city, state/province, and country of residence. Once you have submitted your request, we will respond within the time frame permitted by applicable privacy laws. Please note, however, that your personal information may be exempt from such requests in certain circumstances, for example if we need to keep using your information to comply with our own legal obligations or to establish, exercise or defend legal claims. If an exception applies, we will inform you when responding to your request.